Privacy

Privacy

Privacy Overview

1. Collection of Personal Data

We may collect different types of personal information that users provide voluntarily through forms or direct interactions, such as name, email address, phone number, or any other information shared. Additionally, we may automatically gather data during browsing, including IP address, device type, browser details, and approximate geolocation. This information is commonly obtained through cookies, pixel tags, and similar technologies.

Examples of when we collect data:
- When users complete a contact or registration form.
- When subscribing to our newsletter.
- During site navigation, via analytics tools or cookies.

2. Use and Purpose of Information

The information we collect is used for the following purposes:

  • Providing and improving the service: Personalizing the user experience, addressing requests or inquiries, and processing registrations or transactions.
  • Communications: Sending notifications about changes to our services, responding to questions, and sharing news or updates.
  • Analytics and statistics: Understanding user behavior on our site, measuring the effectiveness of advertising campaigns, and identifying improvements.
  • Advertising and marketing: Offering promotional content or personalized ads, always in compliance with relevant permissions and applicable legislation.

3. Data Storage and Security

We are committed to protecting users’ personal information by adopting appropriate technical, organizational, and administrative security measures. These may include data encryption during transmission, restricted access controls, and continuous system monitoring to prevent unauthorized access.

Retention period:
- We store the data only for as long as necessary to fulfill the purposes stated or where required by law.
- When the information is no longer needed or deletion is requested, we ensure it is securely erased or destroyed.

4. Disclosure or Sharing of Data with Third Parties

We may share users’ personal data under the following circumstances:

  • Service providers: To perform functions on our behalf (e.g., hosting services, data analysis, email distribution, marketing support, or payment processing). These providers have access only to the information needed to carry out their tasks and are bound to handle it in a confidential and secure manner.
  • Legal obligations: If disclosure is required by law or in response to a valid legal request (e.g., court orders).
  • Corporate transactions: In the event of a merger, acquisition, restructuring, or asset sale, personal data may be part of the transferred assets, with confidentiality protections in place.

We do not sell or rent personal data to third parties for purposes other than those outlined here.

5. User Rights

Depending on the jurisdiction, users may have one or more of the following rights regarding their personal data:

  • Access: Request confirmation of whether their data is being processed and obtain a copy of the information.
  • Rectification: Request the correction of inaccurate or outdated data.
  • Erasure: Ask for the deletion of data when it is no longer needed for the stated purposes or when consent is withdrawn.
  • Objection: Object to the processing of data for specific legitimate reasons or for direct marketing purposes.
  • Data Portability: Request a copy of their data in a commonly used electronic format, or its direct transfer to another entity, where technically feasible.
  • Restriction of Processing: Temporarily limit the use of data under certain circumstances.

To exercise these rights or to address questions or concerns about personal data usage, users can contact us through the methods indicated in our contact section. Where applicable, users also have the right to file a complaint with a relevant data protection authority if unsatisfied with our response.

6. SMS text and email

Phone Number and Email:
We do not share your phone number or email with third parties without your consent, except as required by law or for service-related purposes.
Disclaimer:
Confidentiality - Your phone number and email provided to us remain confidential and are used solely for communication purposes with gonichea.com

To every one of our customers, from every one of our staff:

 

– Thank you and Happy Shopping!

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